
Pharmaceutical Sales Associate (Entry-Level)
1d1 day agoIQVIA
Parsippany, US · Full-time · $70,000 – $90,000
About this role
The Pharmaceutical Sales Associate plays a critical role in maintaining relationships within healthcare offices. Responsibilities include supplying patient materials, vouchers, and samples while providing in-office education as needed. This position ensures a positive image for the client and IQVIA through compliant service and sales activities.
Daily activities involve conducting live customer calls on Primary Care offices in the assigned geography to achieve established service and sales objectives. The associate analyzes performance data and adjusts business plans accordingly to meet metrics. Market knowledge of competitive products is kept current to support effective strategies.
Collaboration occurs within a team environment where all required training and meetings are completed successfully. Activities are planned, organized, and prioritized to meet service and sales goals for assigned targets. CRM systems are maintained with updated target profiles and call records.
Opportunities exist to demonstrate mastery of customer engagement skills through questioning and probing techniques. This builds strong rapport while delivering outstanding service tailored to customer needs. Compliance with all policies governing promotional activities ensures professional execution of field sales responsibilities.
Requirements
- Bachelor’s degree from a four-year accredited college or university required
- 1-year of Customer Service experience preferred
- Excellent live, virtual, and written communication skills to engage customers
- Proven active listening skills
- Strong rapport building skills
- Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
- Demonstrated ability to build relationships with customers and internal partners
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task
Responsibilities
- Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region
- Analyze performance and adjust business plan and approach accordingly
- Maintain and update current and prospective target profiles and call records in CRM
- Keep current with market knowledge and competitive products
- Plan, organize, and prioritize activities to meet service/sales goals for assigned targets
- Demonstrate mastery of customer engagement skills with expertise in questioning and probing
- Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity
- Comply with governing corporate policies and SOPs as well as applicable federal, state and local laws
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