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BioScript Solutions

Bilingual Patient Reimbursement Specialist

1w

BioScript Solutions

Oakville, CA · Full-time · C$55,000 – C$75,000

About this role

Are you ready to make a lasting impact in specialty care? Join BioScript Solutions as a dedicated Bilingual Patient Reimbursement Specialist in Patient Support Programs, where patients come first. Manage specific projects or cases for patient reimbursement and coordination in the NavieGo branch, acting as the one point of contact for healthcare providers in collaboration with dispensing pharmacists.

Coordinate all aspects required to obtain prescription drug coverage for patients. Manage cases with insurance companies, physicians' offices, and healthcare professionals to maximize reimbursement solutions. Handle documents, submissions, and paperwork for insurance companies and public or federal funding programs.

Foster and build relationships with key clinics while coordinating pharmacy processes once funding is obtained. Acquire in-depth knowledge of public, private, and federal funding mechanisms. Work in a vibrant culture with over 1,500 team members across Canada, maintaining above-industry engagement scores via monthly pulse surveys.

BioScript Solutions is a fast-growing company recognized as one of Canada’s Best Managed Companies, always putting patients first. Committed to fostering a culture of growth, every team member is encouraged to pursue new skills and advance their careers. Enjoy attractive compensation including an incentive program and comprehensive benefits package.

Requirements

  • Bilingualism - English/French - is a requirement
  • Minimum of 2 years’ experience in customer/client service
  • Prior experience in a reimbursement role is a strong asset
  • Experience in the healthcare, pharmaceutical, or insurance industry is an asset
  • Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
  • Professional/courteous/efficient telephone manner
  • Proven ability to organize time, set priorities, and multi-task to meet competing deadlines
  • Strong communication and interpersonal skills

Responsibilities

  • Coordinate and manage all aspects required to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physicians' offices and healthcare professionals to maximize reimbursement solutions
  • Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
  • Foster and build relationships with key clinics
  • Coordinate with pharmacy processes required once funding has been obtained
  • Acquire in-depth knowledge of public/private and federal funding mechanisms

Benefits

  • Committed to fostering a culture of growth, encouraging team members to pursue new skills and advance careers
  • Vibrant culture with over 1,500 team members across Canada and above-industry engagement scores from monthly pulse surveys
  • Incentive program
  • Comprehensive benefits package