Senior Consultant - Clinical Operations (Remote)

1w1 week ago

Veeva Systems

Philadelphia, US · Full-time · $80,000 – $200,000

About this role

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, we surpassed $3B in revenue last fiscal year with extensive growth ahead. Our values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide us as a public benefit corporation balancing all stakeholders.

Help redefine the speed of Clinical Trials as a Senior Consultant in Clinical Operations. Lead experts in system implementation passionate about streamlining clinical trials through innovative software. This remote U.S.-based role suits Life Sciences or Healthcare consultants excelling in high-impact digital transformations from design to rollout.

Manage projects across the implementation lifecycle, including planning, gap analyses, workshops, configuration, validation, and go-live. Serve as primary customer liaison handling communication, risks, and reporting with internal stakeholders. Preference for Eastern or Central Time Zones; qualified U.S. candidates near airports encouraged to apply.

Mentor project teams and consultants in R&D Services while providing leadership. Collaborate cross-functionally with Product, Strategy, Sales, and other teams. Join us in transforming the life sciences industry with positive impact on customers, employees, and communities.

Requirements

8+ years of experience working with or for organizations in life sciences or healthcare
Direct system implementation experience either as a consultant or IT representative
Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders
Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders
Knowledgeable in life sciences compliance and computer systems validation requirements
Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves to design and implement a Clinical Operations solution
Typical travel is 25% but can be up to 50%
Lives or able to work in Central or Eastern time zone

Responsibilities

Lead life science customers in the rapid installation of eTMF, CTMS, Site Connect, Study Training, Study Startup, Payments, Disclosures and OpenData Clinical solutions
Manage projects and customers during the implementation lifecycle, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live
Guide customers through successful implementations from inception through adoption, ensuring alignment of processes to system design
Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders
Mentor project team and consultants in the R&D Services organization and provide leadership for project teams
Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company

Benefits

Work Anywhere flexibility to work from home or in the office
Part of a public benefit corporation legally balancing interests of customers, employees, society, and investors
Mission-driven culture committed to transforming the life sciences industry