Manager of Clinical Operations

4h4 hours ago

BrightSpring Health Services

Louisville, US · Full-time · $111,800 – $167,800

About this role

The Manager of Clinical Operations leads and manages a team of consultant pharmacists across designated states. This role oversees day-to-day clinical operations, ensures regulatory compliance, and executes quality initiatives while supporting financial and productivity metrics.

Responsibilities include conducting performance evaluations, organizing team meetings, and maintaining communication with direct reports and senior leadership. The manager implements clinical quality programs, monitors workload distribution, and ensures timely billing submissions for consulting services.

This role fosters a culture of collaboration, accountability, and professional growth within the organization. Cross-functional partnership and open communication are essential to strengthen customer relationships and align clinical services with organizational goals.

The manager stays current on industry standards, regulatory changes, and clinical best practices to drive high-quality patient care. Fostering professional development within the team supports both individual growth and organizational goals across care settings.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy.
Prior experience as a consultant pharmacist or long-term care pharmacist required.
Management experience preferred.
Strong understanding of healthcare trends, regulations specific to the long-term care industry, and best practices.
Proven ability to lead teams, foster collaboration, and communicate effectively at all levels.
Proficiency in Windows-based software applications, including MS Word, Outlook, PowerPoint, Excel, and Access.
Active pharmacist license in at least one state within the designated territory; preferred active pharmacist license in all states within the designated territory.

Responsibilities

Leads, coaches, and manages a team of consultant pharmacists within the assigned district.
Conducts routine, standardized, and objective performance evaluations.
Organizes and conducts routine team meetings, conference calls, and webinars to communicate updates and expectations.
Implements and executes clinical quality programs that support consultant pharmacist teams and align with departmental objectives.
Ensures all clinical activities are conducted in accordance with professional standards and applicable regulations.
Accurately tracks and reports financial and productivity metrics.
Ensures timely and accurate billing submissions for consulting services.
Maintains active pharmacist licensure in applicable states and stays current on industry standards and regulatory changes.

Benefits

Professional development opportunities to enhance leadership and clinical skills.
Opportunity to drive quality initiatives and regulatory compliance across multiple states.
Role within a supportive team environment with cross-functional collaboration.