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Ro

Quality Control Pharmacy Technician

1w

Ro

Romeoville, US · Full-time · $48,000 – $58,000

About this role

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals through nationwide telehealth, labs, and pharmacy services. As a Quality Control Pharmacy Technician, you will be the on-site subject matter expert for quality control activities at our 503a compounding pharmacy. This role ensures compounded processes are well documented and products are handled per facility SOPs.

You will handle record review, raw material receipt and testing, product retains, product sampling and testing, lot release, and environmental monitoring. Partner closely with pharmacy operations to maintain high levels of quality and compliance. The role reports to the Manager, Corporate Quality - Pharmacy on the Clinical team.

Ro has helped millions of patients since 2017, including in every county and 98% of primary care deserts. Recognized as a Fortune Best Workplace in New York and Health Care for four years, and Best Workplace for Parents. This environment emphasizes quality processes for successful patient outcomes.

Support continuous quality improvement and function as the on-site SME for quality training. Assist in root cause investigations and provide compliance support during inspections. Build the future of healthcare with irrational passion for quality-driven care.

Requirements

  • Bachelor’s degree in any science discipline, preferred
  • Current pharmacy technician license in Illinois or ability to obtain, preferred
  • At least 3 years experience working in a manufacturing production environment or high volume compounding pharmacy, required
  • Experience working in a cGMP or 503B facility where PPE, cleanliness, and sterile sampling techniques are part of daily routine, required
  • Experience identifying need for and assisting in creation of SOPs and other controlled documents
  • Knowledge of environmental monitoring in cGMP environments
  • Experience with Good Documentation Practices, preferred
  • Strong attention to detail and ability to think strategically and tactically

Responsibilities

  • Support QC oversight for compounding operations
  • Assist with development, implementation, and maintenance of SOPs, Forms, Work Instructions, and other controlled documents
  • Own the finished product retain program, ensuring a sample of each compounded lot is retained per SOP
  • Conduct reviews of cleaning logs, compounding records, and other controlled records
  • Assist in root cause investigations and continuous quality improvement initiatives
  • Assist in execution of training on quality topics as on-site SME
  • Provide Pharmacy Compliance with requests arising from pharmacy inspections
  • Lead environmental monitoring program and ensure highest quality and cleanliness of facility and equipment

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent care