Trade National Account Director - Retail Pharmacy Accounts

4w4 weeks ago

Pfizer

US · Full-time · $180,000 – $220,000

About this role

This role leads the enterprise business relationship with assigned Retail Chain Pharmacy and Retail Buying Group customers on behalf of Pfizer. As the Trade National Account Director, you will be the retail pharmacy expert responsible for developing an intimate knowledge of customer strategies and capabilities.

Day-to-day responsibilities include developing and executing priority US Market Access national account strategies to position Pfizer as the partner of choice. You will manage the annual customer engagement schedule, translate brand and portfolio priorities into strategic meeting agendas, and negotiate all retail pharmacy agreements including vaccines portfolio contracts and Master Service Agreements.

You will collaborate closely with internal Pfizer stakeholders to deliver optimized retail programs and enhanced patient experiences across the entire portfolio. This position requires hosting internal customer status meetings and POD meetings to align cross-functional teams around ongoing initiatives and challenges.

This 12-month secondment offers the opportunity to serve as the enterprise expert on retail business models and the impact of an evolving healthcare environment. You will ensure customers recognize Pfizer as the partner of choice based on the quality and value of our contracts and collaborations.

Requirements

Proven ability to develop and execute strategic account plans for retail pharmacy customers
Deep understanding of retail pharmacy business models, contracting, and the evolving healthcare environment
Experience negotiating complex agreements including Master Service Agreements, Statements of Work, and compliance programs
Ability to quickly assess customer challenges and problem-solve while involving the right colleagues to drive execution
Strong cross-functional collaboration skills to align internal teams around customer initiatives
Expertise in measuring contract performance and making data-driven recommendations
Knowledge of vaccines portfolio and retail pharmacy product agreements

Responsibilities

Develop, execute, and track priority US Market Access national account strategy to position Pfizer as the vaccines and retail products partner of choice
Lead all aspects of priority Retail Chain Pharmacy account business planning and execution aligned to Channel Management operating plans
Manage the annual customer engagement schedule and translate brand, channel team, and portfolio strategic priorities into meeting agendas
Maintain master-knowledge of the customer in terms of contract, performance status, challenges, and opportunities
Negotiate and manage all Retail Chain Pharmacy agreements including vaccines portfolio agreements, Master Service Agreements, and brand-specific Statements of Work
Host internal customer status meetings and POD meetings to drive ongoing initiatives and align cross-functional teams
Measure and assess the performance of all contracts and make recommendations and adjustments based on performance and contract terms
Maintain detailed understanding of customer organization, strategies, and operations, and provide management with early information on emerging trends and policies

Benefits

Opportunity to lead enterprise relationships with top retail pharmacy customers at a global pharmaceutical leader
Exposure to the full Pfizer portfolio including vaccines and retail products
12-month secondment providing focused experience in US Market Access and Channel Management
Collaboration with cross-functional internal stakeholders to drive patient-centered outcomes