Clinical Research Associate Manager

2d2 days ago

Novartis

Singapore, SG · Full-time · S$110,000 – S$140,000

About this role

We are seeking a highly skilled and experienced individual to join our team as a Clinical Research Associate (CRA) Manager and Monitoring Services Oversight Manager. This dual role involves overseeing the performance and development of CRAs, managing vendor relationships, and ensuring the quality and compliance of monitoring activities in clinical trials.

You will oversee CRA performance, development, and coaching to ensure delivery, productivity, and quality metrics. You will manage and allocate CRA resources to studies and sites, ensuring balanced workloads and monitoring quality, while also approving travel and expenses in line with policy.

You will collaborate closely with SSO Clinical Project Managers to support recruitment strategies and site performance. This role is based in Singapore with a hybrid work model, offering flexibility while working within a global pharmaceutical leader committed to diversity and inclusion.

The ideal candidate will have strong leadership capabilities and the ability to manage multiple responsibilities effectively. This role provides an opportunity to shape monitoring services and contribute to the success of clinical trials at Novartis.

Requirements

A degree in a scientific or health discipline; an advanced degree is preferable
Minimum 7 years of experience in clinical research, including planning, executing, and monitoring clinical trials
Strong project management and team leadership capabilities
Thorough understanding of clinical drug development, international standards (GCP/ICH), and health authority regulations
Excellent communication, negotiation, and conflict resolution skills
Ability to travel domestically and internationally as needed
Proficiency in digital and technological tools

Responsibilities

Oversee CRA performance, development, and coaching to ensure delivery, productivity, and quality performance indicators
Manage and allocate CRA resources to studies and sites, ensuring balanced workloads and quality monitoring
Monitor and approve CRA travel and expenses to ensure compliance with T&E policy and budget
Collaborate with SSO Clinical Project Managers to support recruitment strategies and site performance
Ensure timely communication with vendors and align resource needs and expectations
Oversee vendor monitoring performance targets, including site recruitment commitments, timely data entry, and issue resolution
Support clinical development audits, site audits, and inspections, ensuring CAPA follow-up and implementation

Benefits

Hybrid work model (LI-Hybrid) based in Singapore
Commitment to building an inclusive work environment and diverse teams
Opportunity to lead a dual role overseeing CRA performance and monitoring services